Domain register and Web hosting provider Distribute.IT has moved to address concerns from unhappy customers following an attack on its infrastructure a week ago by a group known as Evil, which also claimed responsibility for attacking the University of Sydney website earlier this year.
As of 20 June, the company's website was still down and customers were now being redirected to a blog have posted updates for customers. In the latest blog post the company wrote that engineers had confirmed that routing issues affecting some virtual dedicated server (VDS) clients had now been resolved and normal services returned to affected customers. "Work is continuing on the recovery of the remaining shared servers, but we are still unable to provide any accurate indication of time for resolution on these," the blog entry states
Posts on broadband forum website Whirlpool from people claiming to be customers have criticised the Distribute.IT over a lack of communication immediately following the incident. One poster wrote that the " lack of communication is the biggest drama. I have to face my customers as I do but they don't tell us what is going on, inconsiderate p***ks they just throw us to the sharks. I am over it."
Another person posted that he or she was considering moving to another provider such as Melbourne IT.
"It's unfortunate for the clients of Distribute.IT but if you do want to move, research secure hosting providers and get someone in your company to ask technical questions around what sort of security controls they have in place to prevent attacks from being successful," Pure Hacking director, Ty Miller told Computerworld Australia.
Got a security tip-off? Contact Hamish Barwick at hamish_barwick at idg.com.au
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