Customs and EDS extend outsourcing deal
In an announcement that has been foreshadowed for months, the Australian Customs Service today confirmed it has extended its outsourcing agreement with EDS by more than two years.
Stories by Michael Crawford
DSI announces MD for Asia Pacific
Data Systems International has announced Mark Delzoppo as Managing Director for the Asia Paicifc region. Delzoppo, previously director of operations, will begin the role from December this year and takes the helm vacated by John Martens, who held the MD position for the last five years.
Linux jobs favour hands-on ahead of certification
When it comes to hiring Linux developers and programmers organizations favour results over certification with real-world experience winning every time.
Brisbane lab meets RSA's global market
The RSA laboratory in the outskirts of Brisbane are as much an ambassador for Australian/American relations as they are a hardcore cryptographic centre.
Framework puts focus on best practice
ITIL (IT infrastructure library) aims to make the impossible possible by transforming IT from a black art to a digestible business process via a best practice framework. Computerworld's Michael Crawford reports on the latest in service delivery showcased at the IT Service Management Forum (itSMF) in Melbourne last week.
Unisys moves on retail aspirations
Unisys plans to offer a "vendor wholistic" approach to retail, point-of-sale and supply chain management through the release of its newly-branded SUREfire application.
Finance union wants call centre standards
Research conducted by Australia's Financial Services Union shows that up to 15 percent of jobs in the banking industry will be offshored by 2008, which equates to 50,000 local jobs.
Offshoring profits lure banking industry
While Australia's largest banks are busy reviewing their call centre operations to identify areas that can be moved offshore, Suncorp has hit out at the local financial services industry accusing it of disregarding customer service levels in favour of profits.
Technical specs and frequency stall local RFID plans
Sydney plays host to RFID World today but not a single vendor will be offering Electronic Product Code (EPC) compliant products simply because the specifications are yet to be ratified.
It's official: 2004 is year of the virus
It is officially the year of the virus, with a 21 percent increase in new viruses discovered in Australia in the first six months of 2004 compared to the last year.
Tooling up
None but the smallest of companies can operate today without a fully functioning network, the nature of which – with telecomms in the mix – is changing. Michael Crawford looks at the options
Bagle bites deep at uni network
When the Bagle virus struck at the University of NSW last week it was forced to pull infected PCs off the network.
Job demand has a 90s feel
The IT industry looks set to return to the powerhouse it was in the late nineties, with demand for sales reps, analysts and business development managers expected to go through the roof globally.
Oz wins and loses as offshoring destination: Gartner
Australia continues to be a major beneficiary of offshoring by global companies but Gartner warns it is an opportunity largely going to waste.
Bendigo Bank adopts tokens for online security
Bendigo Bank is adding another level of protection for its account holders with the release of a security token.