Stories by Adam Bender

Case study: Data, customer growth drives Infoplex to unified storage

Infoplex purchased unified storage from EMC to better service its rapidly expanding customer base, according to the company’s general manager, Matthew Madden. The company chose EMC’s VNX unified storage platform at the end of 2011 and completed build out in late June.

Boost, Virgin, Amaysim make 4G plans

Three mobile companies riding on the Optus network said they’re planning 4G moves following Optus's announcement that it [[artnid: 432213|launched 4G business services]] in Sydney and Perth.

AGIMO seeks industry proposals for Cloud effort

The Australian Government Information Management Office said it plans by October to launch a Data Centre as a Service Multi Use List (DCaaS MUL) to deliver Cloud services to government agencies. AGIMO released an approach to market 31 July.

Telstra mobile network experiences call failures

Some Telstra mobile customers experienced call failures Tuesday morning due to faulty network equipment in the Next G network, Telstra said. A Telstra spokeswoman told Computerworld Australia that a “small percentage customers nationally may have experienced call failures.”

Australia aims to improve NT healthcare with IT

A new government telehealth program aims to “close the healthcare and education gap experienced by remote communities in the Northern Territory,” said Minister for Broadband, Communications and the Digital Economy Minister Stephen Conroy.

Brisbane Airport Corporation goes virtual with Cisco, EMC and VMware

Brisbane Airport Corporation (BAC), operator and developer of Brisbane Airport, chose virtualisation technology by Cisco, EMC and VMware to improve operational efficiency and reduce its carbon footprint, the airport’s technology manger, Stephen Tukavkin, said at a lunch in Sydney.

Why do Australians pay more for digital music?

Australian licensing fees are not the reason for high music download prices compared to other nations, according to the Australasian Performing Rights Association (APRA) and Australasian Mechanical Copyright Owners Society (AMCOS).

Telstra hikes landline prices

Business realities forced Telstra to increase prices for some fixed-line customers, Australia’s top telco said.

Employees bringing more apps to work: Telsyte

It’s not only mobile devices that employees want to bring to work, it's also applications where staff seek to use Dropbox, Skype, Evernote and a variety of other apps, according to Telsyte.

Tips to improve user experience on ITSM

IT service management (ITSM) should be intuitive and easy for users to navigate, as well as simple and cost effective to configure enhance and upgrade, according to Applaud IT managed services practice manager Mark Richards.