Stories by Byron Connolly

We want people who understand business: ING Direct CIO

ING Direct’s technology boss, Andrew Henderson expects to hire more staff with commerce and arts degrees than strictly science-based qualifications as the $64 billion lender and savings bank invests heavily in private cloud infrastructure.

Water treatment giant bridges language divide

Global water treatment organisation, MWH is planning to deploy an extension to its Microsoft Lync deployment that translates instant messages between staff across 180 offices in 35 countries.

Vodafone to cut 500 jobs

Vodafone Australia has confirmed that it will cut around 500 jobs, about 10 per cent of its workforce, as part of a restructure announced today by CEO Bill Morrow.

IBM unveils local enterprise cloud service

IBM has launched a new local enterprise cloud computing service – hosted at its data centre in Baulkham Hills in Sydney – suitable for organisations wanting to deploy hybrid cloud models.

Australian Red Cross gets $3M IT boost

Australian Red Cross will deploy new enterprise software as part of an initiative to consolidate its business systems and improve its retail and fundraising services under a $3 million contract.

ANZ Bank grappling with system issues

ANZ Bank experienced core system issues this afternoon, which impacted its online, goMoney mobile banking and ATM and EFTPOS services across the country, a bank spokesperson has confirmed.

Telstra talks up expanded 4G coverage

Telstra will spend $1.2 billion in fiscal 2013 to extend 4G mobile network coverage to two-thirds of the Australian population, as the telco looks to add to an existing base of more than 500,000 4G customers.

Telstra reports 26 per cent drop in customer complaints

Telstra experienced a 26 per cent reduction in customer complaints in fiscal 2012 and 30 per cent of its interactions with customers are now online, Telstra CEO David Thodey told shareholders this morning at the company’s AGM.

Tasmanian health agency gives external contractors the flick

Tasmania’s Department of Health and Human Services (DHHS) has saved hundreds of thousands of dollars by using technology to upgrade its enterprise software in-house rather than spend vital funds engaging costly external IT consultants.

PC sales decline as buyers wait for Windows 8

PC shipments across Asia-Pacific declined by 5.6 per cent quarter-on-quarter as buyers wait for Windows 8 and purchase alternative products such as tablets, according to preliminary Gartner figures.

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