Salesforce.com wants to be the go-to option when small and medium-sized businesses decide they need better customer support software, with a series of updates to its Desk.com application.
In the NLP (natural language processing) business for a while, Attensity sees an opportunity to get new customers with Q, a visualization tool it says can help non-technical users like marketers find insights in oceans of social media data.
Online travel site Priceline is adding restaurant bookings to its menu of offerings with the US$2.6 billion all-cash acquisition of OpenTable. The deal has been approved by the boards of both companies and is expected to close in the third quarter.
Some of SAP's largest customers plan to nearly double what they now spend on Cloud deployments in the next year - good news for a company that is trying to position itself as a key player in that market according to research commissioned by IT services provider, HCL.
Startup WibiData has launched a platform aimed at giving marketing teams and data scientists the means to create highly personalized retail shopping experiences.
Most mobile applications will collect and analyze information about end users by 2015, a trend that raises both rewards and risks for enterprises, according to analyst firm Gartner.
Oracle CEO Larry Ellison is taking the fight to IBM, Microsoft and SAP in the burgeoning in-memory database market with a new option the company says can deliver dramatic performance boosts without requiring changes to applications.
Now 15 years old and counting, Salesforce.com's CRM application gained maturity long ago, but as the upcoming Summer '14 release shows, the company is still adding hundreds of enhancements and tweaks to it multiple times per year.
As software vendors tend to do during their big annual user conferences, SAP made a lot of promises to customers this week at Sapphire. The overarching theme was a desire to make SAP's software simpler and its customers' lives easier.
A couple of things became clear during SAP co-founder Hasso Plattner's keynote at the Sapphire conference Wednesday: SAP remains fully committed to the Hana in-memory computing platform, as well as its push into SaaS (software as a service).
SAP is taking a big step into SaaS with Simple Finance, a set of applications based on its in-memory Hana Enterprise Cloud platform.
Bowing to pressure from customers and competitors, SAP will provide a series of recently released, next-generation user interface technologies at no extra charge.
SAP is hoping to grab a bigger piece of the money its customers spend on Cloud-based software by creating a new series of industry-specific services.
Salesforce.com is moving quickly to enhance the new mobile application it unveiled at November's Dreamforce conference, with some 30 new features aimed at helping customers work through complex business processes in a single environment on their phone or tablet.
A former network engineer for oil and gas company EnerVest has been sentenced to four years in federal prison after pleading guilty in January to sabotaging the company's systems badly enough to disrupt its business operations for a month.