The Australian Communications Authority (ACA) yesterday released a report revealing Telstra spent $3.6 million on customer compensation during the first six months of this year. Telstra compensated 52,847 of the 65,000 "customer contacts" it received between January 1 and June 30 1998.
After just three months into the $US9.1 million Nortel/Bay Networks merger, David House is feeling confident the two companies made the right decision, reporting growing customer acceptance.
The networking industry loves good debate, gossip and scandal. Enterprise deals are full of rumours, innuendo, and the constant reshaping of vendors' images.
How about Hyundai's spectacular public fall-out over the last couple of weeks?
The company made front-page headlines when it was revealed the front right wheel on around 46,000 of its popular Excels was in danger of collapsing into the wheel arch because of faulty welding.
Users are still confused by the "thin-client" propaganda once used by the likes of Oracle and the issue remains a significant inhibitor to the growth of server-based computing, Citrix claims.
Cabletron cried foul, Cisco stood proud and tall, while 3Com and Nortel Networks watched from the sidelines. Yes, this was the networking debate we had to have.
3Com is responding to user demand for converged, simplified networks with a commitment to industry partnering, but it's a strategy the company admits faces strong industry critique.
There comes a time in every man's life when its time to move on or, in this case, back. For Richard Freemantle, former Cisco Australia managing director, that time is now.
Xylan yesterday renewed its aggressive strategy to progressively acquire its competitors' market shares while pushing towards its goal to become a $1 billion company by the year 2001.
Despite fervent year 2000 preparation, a key airline industry figure has conceded he cannot guarantee the industry will not suffer Y2K related glitches.
First came the 'end-to-end' maxim, closely followed by the 'e-commerce/e-business' mantra. Now everyone wants to be a 'global' service or equipment provider.
Two words dominate the skyline for IT managers who battle the corporate bandwidth bulge: Telstra and ISDN.
International Networking Solutions is making an aggressive pitch to boost its role in the cut-throat systems and network integration space.
Macquarie Corporate Telecommunications yesterday announced a net profit of $8.1 million for the 1998 financial year, boosting its chances of a successful public float in 1999.
One.Tel yesterday announced it has issued a convertible note worth $5 million to an undisclosed private investor.