Earned Value Management
If your IT shop isn't using earned value management, you may want to start thinking about it. EVM, which has its roots in the U.S. Department of Defense, is moving into private industry. More important, it's coming to IT.
Stories by Mary K. Pratt
The user's view: Customer-centric innovation
When David Lindahl added a new position to his unit, he didn't hire a programmer, a business analyst or a network administrator. He hired an anthropologist.
Australian military standardizes training with Web tool
The Australian Defence Organisation believes that education advances its mission.
Who owns the Web?
Workers at Excel Switching spent months studying successful Web sites, mapping out a strategy and implementing their own Internet vision. But the planning couldn't eliminate a common problem: internal debates.
Save that mail
Tens of thousands of e-mails pass through the offices of Friedman, Billings, Ramsey Group Inc. every month.
Case studies: Saving with SANs
US health insurer BlueCross BlueShield has spent between US$3 million and $3.5 million over the past three years on a storage-area network (SAN) that includes 40TB of storage.
Saving with SANs
BlueCross BlueShield of Tennessee Inc. has spent between US$3 million and $3.5 million over the past three years on a storage-area network (SAN) that includes 40TB of storage.