Data drives up Bank of Queensland IT expenses
Data collection activities have resulted in an increase in IT costs by $6 million for the Bank of Queensland (BOQ).
Data collection activities have resulted in an increase in IT costs by $6 million for the Bank of Queensland (BOQ).
Bank of Queensland (BOQ) has signed a new five-year IT services contract with long standing supplier HP, which will underpin the organisation's strategic transformation plan.
The Bank of Queensland seeks to use social media and other forms of online engagement to serve customers across more channels, according to the bank’s CEO, Stuart Grimshaw.
Bank of Queensland has appointed its chief financial officer, Ram Kangatharan, to the newly created role of chief operating officer in an effort to better control costs, including IT.
Each morning, sometime between 9 and 10am, internet banking usage at the Commonwealth Bank of Australia (CBA) peaks as just over 100,000 NetBank users log in to check their accounts, pay bills and transfer funds.