Swinburne University of Technology gets some 5.5 million emails a month for students and staff and, says, chief information security officer, Steven Cvetkovic, almost 70 per cent of these are spam, phishing exercises or contain malware.
KB Food Group, Australia’s largest handler of fresh seafood, has replaced its ageing IT infrastructure with hyperconverged infrastructure built with DataCore’s Virtual SAN software and Lenovo x3650 servers, reducing its hardware footprint by 70 per cent and improving the performance of key processes by up to 14 times.
ZipMoney, an ASX-listed fintech that offers point-of-sale credit and digital payment services, is growing: In the company's first half results it reported revenue of $6.7 million — up 722 per cent on the prior comparable period — and 120,000 customers — up 1100 per cent on 1H16.
William Hill Australia has rolled out PagerDuty’s SaaS offering and is using it to manage its critical infrastructure alerts while the online bookmaker focuses on delivering 100 per cent uptime during major events.
Investing in a flexible infrastructure monitoring platform has helped the IT team at the Lions Eye Institute slashed service desk calls and free up resources to take a more proactive approach to technology, according to the organisation’s chief information officer, Rod Bacon.
After initially being used by a single tech team, group messaging platform Slack has spread throughout Seek and eaten into internal email volumes at the digital employment services company.
Online logistics company Freight Exchange is increasingly relying on serverless computing to drive its core platform, with a shift to serverless architecture delivering substantial savings according to Martyn Hann, the company’s chief technology officer.
NAB’s UBank is experimenting with new interfaces for its online RoboChat service, with Facebook Messenger, Amazon’s Alexa and Google Home all considered potential front-ends for the chatbot, according to Jeremy Hubbard, the bank’s head of digital and technology.
Having streamlined the on-boarding and off-boarding of its internal workforce, life insurer TAL is now preparing to use its identity access management platform to help proactively address compliance requirements across the organisation.
A focus on customer service outcomes at GWMWater — the Grampians Wimmera Mallee Water Corporation — has been underpinned by the organisation’s investment in a unified enterprise software suite that can deliver a single source of truth for key data, as well as an emphasis on eliminating manual processes at the utility.
Rolling out a cloud-based human capital management (HCM) system has made it easier for managers at Dexus to access personnel data while also giving HR staff at the property management company more time to focus on the business’ strategic priorities.
When Australian construction company Built adopted Dropbox to enable the sharing of large files between its offices, construction sites and partners the wide usage of the file sharing software by individuals helped accelerate uptake.
EDMI has used Microsoft’s Azure cloud services to provide scalability to its key software platform as the company helps its customers roll out increasingly large fleets of smart meters.
CareMonkey has taken its ‘social care network’ international, with the Melbourne-based startup seeking to build its customer base in the United States and Europe.
Nick Leake, director satellite customer at Optus is a big fan of ServiceNow, the company that provides IT services, operations and business management.