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News

• Raiz launches chatbot in response to banking Royal Commission

  Mobile micro-investing platform Raiz Invest has launched a chatbot in response to the financial services Royal Commission.

• Slack snaps up Atlassian’s Stride and Hipchat Cloud IP

  ​Slack has acquired the intellectual property for Atlassian’s Stride and Hipchat Cloud, which will be discontinued, as part of a partnership between the companies announced today.

• How Seek got Slack

  After initially being used by a single tech team, group messaging platform Slack has spread throughout Seek and eaten into internal email volumes at the digital employment services company.

• Companies test the waters with Facebook chatbots

  Facebook announced last week that businesses will be able to use chatbots in its popular Messenger app. Two companies, The Muppets Studio and theScore, have high hopes for chatbots in interacting with fans.

• At F8, Facebook's chatbots look to change communications

  The idea is to use AI to simulate human conversation to do things like help customers or to book a last-minute table at a restaurant, among other things.

• Facebook bug exposes private chats

  A bug allowed Facebook users to view their friends' chat sessions on the site, prompting the social-networking company to disable its internal instant-messaging service. The bug also let people see their friends' pending friend requests.

• New phishing attack chats up victims

  With many who bank online now wary of phishing attacks, criminals are adding fake live-chat support windows to their Web sites to make them seem more real.