Verizon Business today announced a hosted service to help customers develop and deploy applications such as CRM software across multiple devices such as the iPhone, Symbian, Windows Phone 7 and, soon, Android.
In a sign of the growing penetration of iPhones and iPads into the enterprise, SAP has released a mobile version of its SAP Business One management software for Apple's smartphone and tablet devices.
The National Breast Cancer Foundation (NBCF) has deployed a customer relationship management (CRM) and web content management system for its Register4 initiative in hopes that researchers and scientists will be given significantly more access to participants for research projects, while maximising their time spent searching for a cure.
Software as a service vendor, Salesforce.com, has delivered a backhander to its big brother Oracle following the decision to start providing its on-demand customer relationship management tools from a Sydney data centre.
VCC, a nationwide retail construction company, was forced to diversify when the recession struck. The company found that giving project managers smartphone access to customer data was a big boost in attracting new business.
Microsoft plans to take a cue from rival CRM (customer relationship management) vendor Salesforce.com with the upcoming release of CRM 2011, by adding a marketplace site where partners can sell complementary applications.
Oracle has acquired the intellectual property assets of Market2Lead, maker of marketing automation and demand-generation software, for an undisclosed sum.
SAP is working on a new on-demand CRM (customer relationship management) application that will also incorporate social collaboration tools, a company executive said in an interview at the Sapphire conference in Orlando.
Epicor is joining the on-demand ERP (enterprise resource planning) fray with a new application aimed at small manufacturing companies as well as competing vendors such as NetSuite and SAP's Business ByDesign.
Microsoft is firmly on the cloud-computing bandwagon and with good reason -- it can make more money by doing so, even as it helps customers cut costs, business division head Stephen Elop said at the Convergence conference in Atlanta on Sunday.
Microsoft is offering financial enticements to customers of on-demand ERP (enterprise resource planning) vendor NetSuite to switch over to Microsoft's Dynamics family of business applications.
CRM vendor RightNow announced a new SaaS (software as a service) pricing and licensing model on Thursday that it says provides customers with fairer, clearer deals. The company also issued a "Cloud Challenge" to competitors, urging them to adopt similar principles.
Customer relationship management applications are still the largest segment of the ballooning software-as-a-service market.
The day in the IT shop of insurance company, Australian Unity, begins with a scrum.
Local business software provider Markinson has acquired CRM/BPM specialist Adexio as part of its Australian and New Zealand expansion plans.