SAP teams up on cloud sales with Microsoft
The partnership, called "Embrace", will help clients to run operations hosted at remote servers supported by SAP's flagship S/4HANA database
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News about cx
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Oracle's cloud move fix for 'vicious cycle' of 'unpredictable' app upgrades
The release cadence of Oracle's applications had gotten users into a "vicious cycle" admitted the company's executive vice president of applications product development Steve Miranda today.
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LogMeIn 2018 AI Customer Experience Report – Impact of Chatbots and AI on the Customer Journey
It’s no secret that customer experience (CX) is now a boardroom conversation – and for good reason. Previous research has shown that 82% of customers have stopped doing business with a company following a bad customer experience.
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Delivering the Continuous, Connected Customer Journey
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Impact of Chatbots and AI on the Customer Journey: LogMeIn 2018 AI Customer Experience Report
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Diversifying Digital Business : Case Study REA Group