Australian internet service provider Exetel has delayed developments on its network for up to three months as a result of the Queensland floods, citing personnel movements from chosen providers as a part of rebuilding efforts in the state.
The Telecommunications Industry Ombudsman (TIO) sought this week to keep the identities of those who complained against Exetel confidential, as part of a burgeoning law suit between the parties.
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Exetel has issued a detail customer communiqué detailing why it had decided to sue the Telecommunications Industry Ombudsman (TIO), a government agency it describes as a “rogue organization.”
The procedures used by the Telecommunications Industry Ombudsman (TIO) to deal with customer complaints could soon be scrutinised by the Federal Court, after telco Exetel served the ombudsman with a statement of claim, alleging a number of breaches.
Exetel's chief executive, John Linton, has flagged major changes, including dropping Vodafone's retail mobile plans in favour of Optus, aimed at increasing the competitiveness of the internet service provider (ISP).
The telecommunications industry ombudsman (TIO) could soon contest a legal action initiated by telco Exetel, which has alleged fines were wrongly issued in response to customer complaints.
Exetel chief executive, John Linton, has dismissed hefty new plans from fellow internet service providers (ISPs) iiNet and Primus Telecom arguing that they are more about marketing than sustainable business.
Despite its well publicised of the National Broadband Network (NBN), Exetel has become the fourth Internet service provider (ISP) to sign on to supply services on stage one Tasmanian NBN trial sites.
Some 24 hours after obtaining a printed public apology, Exetel will again take Telstra (ASX:TLS) to court, this time over billing disputes.
Exetel has filed legal proceedings against Telstra in the Federal Court of Australia for alleged misleading and deceptive conduct.
The Greens will look to block the Federal Government's controversial internet filter in the lead up to the election.
Exetel has threatened the Telecommunications Industry Ombudsman (TIO) with legal action after refuting 300 of the 306 complaints lodged against it last year.
Exetel will stop blocking customer accounts linked to copyright infringement as a result of last week's failed lawsuit against Internet Service Provider (ISP) iiNet.
Internode is going it alone in offering a trial of IPv6 services in native mode on its national ADSL network as other large ISPs report they won't be following suit in the near future. Internode recently announced an IPv6 trial across the company's national network and provides concurrent IPv6 and IPv4 PPP access for any router or computer that supports it.