IT outsourcing - News, Features, and Slideshows

News

  • 9 ways to stop your IT outsourcing deal from leaking money

    If there were a relatively straightforward way for an IT leader to boost his company's bottom line by millions of dollars a year, chances are he wouldn't ignore it. But that's just what many CIOs are doing as a result of poor outsourcing management.

  • iGate Patni CEO on his merger of unequals

    When iGate completed its $1.2 billion acquisition of Patni Computer Systems in May, the two offshore outsourcing providers instantly leapt over their mid-tier outsourcing peers to become one of the biggest IT outsourcing providers in India.

  • Supplier redundancies key to preventing system crashes: Insurance expert

    CIOs and IT managers must have a documented disaster recovery plan (DRP) and built-in supplier redundancies to avoid the consequences of an IT systems crash similar to the one that claimed Virgin Blue’s check-in and operating systems earlier this year, an insurance expert has warned.

  • Outsourcing: Brazil blossoms as IT services hub

    CapGemini's announcement last week that it would invest $298 million in Brazilian IT service provider CPM Braxis attracted a lot of attention in outsourcing circles. The move will give the Paris-based company a 55 percent stake in CPM Braxis, the option to buy the company outright within three to five years of the close of the deal, and the chance to leapfrog its global competitors already entrenched in the country.

  • IT Outsourcing: 9 Signs It's Time to Fire Your Vendor

    Breaking up is hard to do. And when it comes to IT outsourcing, it can be expensive and risky, too. But issues with an outsourcer--such as deteriorating service levels, lack of investment, excessive turnover, or even fraud--are potentially even more costly than the actual break-up.

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