Aussie speech recognition takes global telco stage
Melbourne-based speech recognition software company, Inference Communications, is looking to ramp up its expansion into the US thanks to a supply deal with VoIP giant BroadSoft.
IVR - News, Features, and Slideshows
Features about IVR
-
Consumers wary of speech recogntion technology: report
Organisations looking to implement voice automation systems need to think very hard about the needs of their customers before doing so, a new report has found.