Will cloud killed on-premise CRM? SugarCRM doesn't think so
Despite the growth of customer relationship management software-as-a-service, SugarCRM says on-premise deployment of CRM shows no sign of dying.
Despite the growth of customer relationship management software-as-a-service, SugarCRM says on-premise deployment of CRM shows no sign of dying.
Following a string of acquisition and partnership announcements over the past few weeks, SugarCRM on Tuesday rolled out a new version of its flagship customer relationship management software that adds business process management capabilities along with several key mobility and usability enhancements.
Google's latest enhancement to Cloud Platform is not a new feature but a repackaging of an existing innovation. But it's a downright useful offering all the same.
SugarCRM has been busy, acquiring mobile app and data analytics company Stitch earlier this month and then this week, announcing with Deutsche Telekom a customer relationship management hosting service in Germany. The moves highlight the company's progress beyond its initial position as a niche, open-source alternative for CRM.
SugarCRM has acquired software and programmers from Stitch, the developer of an iPhone app that acts as a personal assistant for sales staff, in order to boost its customer relationship management offering.
SugarCRM customers in Germany, Austria and Switzerland -- especially those concerned about privacy and data access issues -- look to be the prime beneficiaries of a deal for Deutsche Telekom to host the company's customer relationship management service.
SugarCRM customers will soon be able to import business contact data from Dun & Bradstreet, giving them a new means for finding and closing deals more efficiently.
Zoho has added a series of features to its CRM (customer relationship management) software in a bid to appeal to larger companies as well as lure away customers from the likes of Salesforce.com.
SugarCRM is hoping to gain inroads against its much larger rival Salesforce.com with a revamped user interface it says places emphasis on the needs of individual users, not business managers seeking a wide view of sales activity in their company.
Box will begin rewarding developers who create applications that use its cloud storage platform.
It is predicted that 2012 will be the year when customer relationship management (CRM) software becomes truly customer centric and based on an open, Cloud orientated model, SugarCRM’s country manager has claimed.
SugarCRM has acquired iExtensions, which makes customer relationship management (CRM) software for IBM Lotus Notes users, in a bid to attract more enterprise customers and compete better against bigger rivals like Salesforce.com and Microsoft.
A new connector for open-source collaboration platform Open-Xchange provides integration with SugarCRM, allowing for contact and calendar information to be synchronized between the two products, Open-Xchange said on Monday.
IBM's LotusLive on-demand collaboration suite is getting a boost via integration with SugarCRM and Ariba's Discovery Service supplier database, the companies announced Thursday.
SugarCRM has repackaged its open-source, browser-based customer relationship management platform to make it easier for other vendors to put their own brand on products and services built with SugarCRM, the company announced Thursday. But it is also working on a native iPhone app that will put the brand under the noses of many more users.