According to Hanes, the Macintosh desktops plug into the network "just like a PC," thanks to products like ExtremeZ-IP from Group Logic, which enable file and printer sharing between Mac desktops and the Windows server. Hanes says he has successfully integrated Macintosh desktops with Active Directory, using the "golden triangle" strategy, in which Mac clients authenticate with Active Directory while getting managed group settings from a Mac OS X server.
Hanes believes his team has been successful deploying Apple technology in part because they conduct a lot of research, apply a lot of scrutiny before making final decisions, and keep an open mind about what they use, including open-source technology. For instance, he says it took a year to establish that the team would use Communigate Pro from Communigate Systems for its e-mail server. And for its antivirus platform, CHORI selected Sophos because it enables both Macs and PCs to be viewed on one console.
Hanes does use Apple's Xserve RAID technology but says the company's move away from storage doesn't concern him. "They've certified EMC software to work with Apple," he says, "so switching will be a trivial thing."
As for service, Hanes says he has certified CHORI as a self-service shop, which means it gets the same rights as a Macintosh repair consultant, such as next-day parts delivery. You need to have 150 Macintoshes to qualify, he says. Hanes also participates in Apple beta programs and NDAs.
Whatever the future holds, what's clear is that Apple's on a roll right now and its popularity will undoubtedly propel more Macintoshes into more enterprise settings. The question is how Apple will respond, Dulaney says -- and how fast.
"The challenge for Apple is they have this opportunity, and opportunities in IT don't last too long," he says. While Apple undoubtedly will be dragged deeper into the enterprise over time, it has a chance now to make a big enterprise splash, he says, "but it seems like they don't want to do that."