The Queensland Department of Community Safety (DCS) is to deploy a high-end audio visual system at its new Queensland Emergency Operations Centre facility in Brisbane.
The system will provide the DCS, which includes Queensland Ambulance Service (QAS), Queensland Fire and Rescue Service (QFRS), Emergency Management Queensland and Queensland Corrective Services, with a suite of high-tech services and technologies to improve its organisational communication.
Chief among these will be a number of mission-control style video walls or video cubes to allow supervisors, managers, directors and operational staff to monitor the critical operations of the Queensland Ambulance Service and Queensland Fire and Rescue Service whose emergency communications centres will be located in the new facility.
A full video conferencing facility will also enable DCS staff to consult with audiences outside of Brisbane, such as the Townsville office of Queensland Health, remotely. As part of the project two fully autonomous trolley mounted video conferencing facilities which integrate with display panels will be also provided.
A centralised recording system will be deployed and be capable of digitally storing connected free-to-air TV channels, Fox channels, video conferencing and other video and audio content. SDCS staff will be able to access stored content for editing and distribution via a web browser.
Interactive dual touch flat panel displays with whiteboard software and allowing finger touch operation and the zooming of images will be utilised by a training staff and units such as the QAS Operational Support Unit.
Stressed DCS staff will be able to take time out in a Recline Room which will provide personal displays and an entertainment system attached to a number of recline chairs.
The facility’s Common Room, used by staff for meals, will feature a large wall mounted full high definition flat panel display screening full high definition free-to-air TV, remote computer generated images, conferencing, and archived video.
The facility’s ICT support staff will also have a wall mounted video display and touch screen whiteboard as well as a resource management suite, integrated with Microsoft Exchange, to assist with managing the vast number of audio visual components and will be used to automatically monitor errors and failures in equipment and a software.
The RMS will also manage and schedule use of meeting, breakout, conference, briefing and media rooms.
A centralised networked control system operated by a selection of wireless and wired touch panels and keypads will control the operation of all display devices, connected peripheral equipment and video conferencing.
A Tandberg Management Suite (TMS) will be used to manage the overall audio and visual hardware and software environment.