Updated: Wi-Fi hotspots no substitute for mobile broadband: Optus

Optus, Telstra announce new plans that enable users to share data across multiple devices

Could new data sharing plans announced by Optus and Telstra reignite what some analysts describe as waning interest in mobile broadband?

Optus today has announced new plans allowing users to share one data pool across up to five devices, including tablets, dongles and personal Wi-Fi hotspots. Mobile and data-only plans can be shared.

Telstra followed in the afternoon by announcing new plans for small and medium businesses that let companies pool data allowances across multiple services on an SMB account.

However, recent Telsyte research has shown that mobile broadband growth at telcos has stagnated, with only 3 per cent growth of the market during 2013, and many Australians are content with a combination of mobile tethering and public Wi-Fi hotspots.

The trend appears likely to continue. The number of public Wi-Fi hotspots in Australia is set to vastly expand over the next few years due to investment by Telstra and iiNet.

The goal of the Telstra network is to provide access to 2 million Wi-Fi hotspots around Australia in five years, including Telstra broadband customers who opt to share their connection.

Meanwhile, iiNet has announced a plan to blanket Canberra with more than 700 wireless access points. Previously, iiNet rolled out Wi-Fi to Adelaide, and the company is talking to state governments in Victoria, New South Wales and Queensland to roll out similar services in Melbourne, Sydney and Brisbane.

The Optus offer could be attractive to users with multiple cellular-enabled devices, but many tablet users seem content with Wi-Fi only devices, according to Telsyte analyst Alvin Lee.

Telsyte has found that about 60 per cent of media tablets sold in 2013 were Wi-Fi only, and the trend is expected to continue, he said.

Read more: Optus slashes more jobs in new restructure

“Tablet usage is still mainly at home,” said Lee. “In most instances Wi-Fi is likely to be the primary technology catering occasional outdoor usage through either smartphone tethering or public Wi-Fi networks.”

However, at a product announcement today in Sydney, Optus officials said the telco does not view the availability of public Wi-Fi hotspots as competing with its mobile broadband plans. In addition, the officials noted that the plans can still serve Wi-Fi only devices using the telco's personal hotspot devices.

“The feedback from our customers is they want to be able to use [data] wherever they are and whatever time,” said Optus managing director of customer, Vicki Brady.

“Wi-Fi hotspots are helpful if you happen to be near one and can connect to one ... but if you travel the world, Wi-Fi is a whole lot easier [to find] than it is here in Australia.”

Optus officials have pitched the data sharing plans as a major announcement that will peel cost-conscious customers from its major rival Telstra.

While Telstra also allows data sharing, it charges $10 per month per device for the privilege. Under the new Optus plans, customers pay a one-time fee of $5 per device—there are no ongoing charges.

However, starting next year, Telstra will provide access to an expanding public Wi-Fi network free to Bigpond broadband customers (limited by the customer's fixed broadband data limit). And iiNet so far has not charged for access to its own announced public Wi-Fi networks in Adelaide and Canberra.

Optus chief country officer Paul O’Sullivan said Optus will be giving up revenue with the new plans, but that he believes the sacrifice will result in customer gains.

“Yeah, we sacrifice some revenues in the short term, but we’re very confident this will drive our business in the medium term.”

Adam Bender covers telco and enterprise tech issues for Computerworld and is the author of dystopian sci-fi novels We, The Watched and Divided We Fall. Follow him on Twitter: @WatchAdam

Follow Computerworld Australia on Twitter: @ComputerworldAU, or take part in the Computerworld conversation on LinkedIn: Computerworld Australia

Join the newsletter!


Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags Wi-Fimobile broadbandoptuspublic Wi-Fihotspots

More about BradyIinetOptusTelstra CorporationTelstra CorporationTelsyte

Show Comments