Telstra’s Whispir comms service to get global expansion

Cloud-based platform allows customers to communicate via SMS, voice, Web and email

Credit: Dreamstime

Telstra has announced plans to offer its cloud-based communications platform, Whispir Conversation, to overseas customers by 31 August 2014.

The service currently allows Australian-based customers to communicate with clients and staff via SMS, voice, Web, email, mobile data and social media networks. Suncorp and Victorian railways operator VLine use the Whispir platform.

According to Telstra’s global enterprise and services director of marketing, Nathan Bell, Whispir’s customer base has grown to 1.6 million users since it launched in 2012.

“From a major bank [Suncorp] using the platform to communicate with staff about IT incidents to a rail operator [VLine] sharing targeted information about their train network with a local community, Whispr can be used across operational environments within any industry,” he said in a statement.

Whispir has over 50 language options and will be available to overseas customers in a range of packages and pricing, said Bell.

Earlier this month the telco announced it had extended the reach of Telstra Cloud Collaboration, a cloud-based unified communications (UC) service delivered in partnership with Cisco.The service allows businesses in 25 countries around the world to collaborate in real-time

Follow Hamish Barwick on Twitter: @HamishBarwick

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Tags cloud computingTelstracommunicationsSuncorpWhispirVLine

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