The PPC-1 submarine cable between Sydney and Guam has suffered a major fault, taking down the entire cable system.
The cable, operated by TPG subsidiary Pipe, went down on Friday evening, according to a fault notice first reported by The Register.
“At approximately 20:00:10 AEDT on 5 February 2016, the TPG Network Operations Centre received multiple alarms for the PPC-1 cable system between Sydney and Guam,” the TPG notice states.
“The alarms indicated that a submarine line card had lost its payload. A Network Incident ticket was created and the issue was immediately escalated to the PPC-1 transmission engineering team.”
The fault is around 4590 kilometres from Guam, according to TPG.
During the outage TPG is routing traffic via Southern Cross and the Australian Japan Cable system.
“TPG has started to work with our maintenance contractor to understand when we can mobilise a repair ship to the specific location,” the fault notice states.
“Due to the nature of the fault, resolution is expected to take an extended period.”
The estimated repair date currently stands at 7 March.