Update 4:00PM AEDT: ANZ has announced its systems are “slowly coming back up for most of our customers”. “If you’re still experiencing issues, please try again a bit later,” the bank said.
ANZ has confirmed a wave of tech problems affecting its Internet banking platform, ATM withdrawals and payments using ANZ cards.
ANZ’s Internet Banking, goMoney, Grow app and its ANZ app have all been affected.
“We discovered a technical fault affecting some of our systems, including internet banking, goMoney and the ANZ app late this morning,” a spokesperson for the bank said.
“It also means customers currently cannot make transactions of more than $200 across ATM, eftpos or mobile payment apps such as Apple Pay.”
“We have a team of experts currently working on this as a top priority and we’re doing everything we can to restore these systems as soon as possible,” the spokesperson said.
“We apologise for the inconvenience this will cause our customers.”
ALERT: We’re currently experiencing issues with Internet Banking, goMoney, our Grow app & ANZ App. Our team are currently working to resolve these issues. We will post further updates once it’s back up. We apologise for the inconvenience.
— ANZ Australia (@ANZ_AU) March 22, 2018
UPDATE: Our Internet Banking, goMoney, Grow app & ANZ app are still unavailable. We're really sorry for the inconvenience to customers and are working hard to get these services back up. We'll post another update once we have more details.
— ANZ Australia (@ANZ_AU) March 22, 2018
We’re still working to fix the issues with our Internet Banking & apps. Also, some people are having issues with paying for transactions over $200 with their ANZ cards or withdrawing over $200 from our ATMs & we’re working to fix this too. Very sorry for all the inconvenience
— ANZ Australia (@ANZ_AU) March 22, 2018