Stories by Marc Ferranti

Siebel banks on hosted, vertical apps

Under fire from large competitors, Siebel Systems is looking to offer increasingly robust hosted CRM (customer relationship management) applications as well as hybrid implementations of on-premise and on-demand software to win market share in the business applications market, according to David Schmaier, the company's executive vice president.

Avanquest reorganizes, builds software roster

Touting its growing global network of software publishers, BVRP Software Group Tuesday rebranded subsidiaries around the world under the Avanquest name and appointed two new directors charged with further developing product services that are now offered in 21 countries.

SAS targets media industry

As the media sector weathers vast change, SAS Institute has launched a series of software-based initiatives for beleaguered industry executives.

Show eyes outsourcing trends for changing times

To forge outsourcing deals that help businesses keep pace with dramatic changes in IT, the economy, and international law, corporate executives need to think long-term and may have to discard old notions of how to deal with service providers, according to industry experts at the OutsourceWorld conference in New York this week.

Xerox previews DocuShare add-on

Xerox used the CeBIT America show last week to stage a sneak-peek demonstration of a new add-on program designed to give workgroup and collaboration features to the company's DocuShare Web-based document and content management software.

Capellas: Convergence is key for MCI

"It ain't over til it's over." The phrase made famous by Yogi Berra, delivered live by the U.S. baseball great himself remotely via a video application during the opening CeBIT keynote speech by MCI Chief Executive Officer and Chairman Michael Capellas, punctuated one of the executive's key points: The rebranded company formerly known as WorldCom is surviving its bankruptcy and is a major player in the global delivery of converged voice and data services. turns profit, set to expand offerings

Four-year-old CRM (customer relationship management) software vendor Inc. announced Monday that it became profitable in its first fiscal quarter, marking a milestone in the history of a company that has been on the forefront of the trend toward hosted application services.

Xerox revamps office product line

In an effort to reclaim a bigger piece of the office-product market and raise revenue, Xerox Corp. Wednesday announced an overhaul of its line of copiers, printers and multifunction units, as well as a panoply of new services and distribution channels.

Developers look to expand mobile games market

A number of technical and business hurdles need to be overcome before gamers see a wider variety of titles on mobile devices, according to developers and online games-site executives speaking at the Games and Mobile Forum conference in New York Monday.

CIO recommends Web-based stories to meet company needs

It's a familiar job description: Make past IT investments pay. Cut spending. Meet user demands. Then do it again. What's a CIO to do? James Noble, vice president and CIO at Philip Morris Companies Inc., put it another way: "How can you be innovative and increase productivity when you're just keeping the lights on?" he asked at a recent Society for Information Management CIO Forum in New York City.

IDT details offer for WorldCom units, customer backup

IDT Corp. officials Friday detailed their bid to buy WorldCom Inc. local phone offerings for businesses and MCI Communications Corp. dialup services, and offered backup telecommunications plans for customers of those units. A WorldCom spokeswoman, however, said the company was not in negotiations with IDT, and in any case does not plan to sell off core businesses.

NetWorld+Interop - Microsoft Project aims at the enterprise

Microsoft's Project, long known as essentially a desktop productivity tool, will make its debut next month as a full-fledged corporate project and resource management product suite, the company announced Tuesday at the NetWorld+Interop show in Las Vegas.

Users' reaction to XP is mixed, at first blush

NEW YORK (10/25/2001) - Windows XP may be one of the most reliable products Microsoft has ever produced, but it is not all things to all people, according to a variety of users and analysts polled Thursday, the day of the operating system's official rollout.

IT CEOs turn out, speak up for XP

To kick off the official launch of Windows XP here Thursday, Microsoft Corp. marshalled some of the biggest names in computing to participate in an industry executive panel and extoll the ability of the operating system to push the convergence of commerce, communications and entertainment for businesses and consumers alike.