Stories by Todd Weiss and Helen Han

EDS standardises global support centres

Two weeks after announcing layoffs and other cost-cutting moves, Electronic Data Systems detailed plans to rely more on facilities located outside the US to provide application development and call centre services to clients on a global basis.

IBM gets a green streak

IBM is wooing long-time AS/400 server customers with deals that will allow them to upgrade to two specific new iSeries Server models at 50 per cent off their list prices.

IBM spins internal portal technologies out to customers

IBM hopes to make imitation profitable through a newly created business unit that will sell to customers the same corporate collaboration systems it designed and uses in-house to keep executives and employees in touch.