How an implementation fails
As the survivor of 15 large implementations, change management consultant Kevin Fletcher believes all IT managers begin projects with good intentions but the result isn't always as planned.
Stories by Lauren Thomsen-Moore
Westpac customers warned of e-mail scam
E-mail scams involving the use of "ghost" Internet banking sites continue to haunt Australia's biggest banks with Westpac again cautioning customers about handing out personal details and account information.
Baker puts big bikkies into business process
Speciality biscuits, cakes and pastries manufacturer Unibic Australia is replacing its current enterprise resource planning (ERP) system with business process software in an implementation set to go live in early November.
Antarctic group sets up asset management
The Australian Antarctic Division (AAD), which conducts research and conservation for the protection of the Antarctic environment, will implement asset management software at its Tasmanian headquarters and offshore bases which are inaccessible most of the year.
5 minutes with... David Hirsch, general manager, IT, Australian Business Limited
Australian Business Limited's general manager, IT, David Hirsch shares his IT experiences with Computerworld's Lauren Thomsen-Moore.
NSW Water Police trial satellite system
The NSW Water Police is trialling a satellite communications system on its vessel, Alert.
Internet worm hits CardCall
The W32.Blaster.Worm hit prepaid communications provider CardCall yesterday causing a "fairly severe network slowdown", according to IT manager, Gordon Kenyon.
Curtin Uni saves with real-time reports
To cope with a network that has grown 50 per cent in less than three years, Western Australia's Curtin University of Technology has replaced its former ad hoc monitoring system with a new performance analysis and real-time reporting product.
Biometrics' pulse rate slows
Any widespread adoption of biometrics continues to stall due to a lack of application development and there are few signs of any great shift in takeup, according to the former director of the US National Biometric Test Centre, Dr James Wayman.
Handholding pays off for corporate users
Streamlined operations and upgraded monitoring capabilities were key considerations for two companies that have recently deployed corporate handhelds.
Users slam slow Job Network system
The federal government's beleaguered Job Network system, which went live July 1, is still under fire with users claiming miserably slow response times and persistent outages as the system struggles to cope with 3.2 million transactions daily, according to documents obtained by Computerworld.
5 minutes with... Matthew Perry, IS manager, Boehringer Ingelheim
Boehringer Ingelheim's IS manager Matthew Perry shares his IT experiences with Computerworld's Lauren Thomsen-Moore.
CSOs creating cultural change
The convergence of physical and IT security is driving the appointment of chief security officers (CSOs) within the enterprise, a new title that is creating cultural change, the senior cyber-security consultant at Pinkerton Australia, Atif Ahmad, said this week.
New job network system cops criticism
Recruiting agency members of the federal government's Job Network that were forced to undertake multimillion dollar IT-compliance upgrades have labelled the new system "a dog".
TAB bets on storage
One of Australia's largest wagering companies, TAB Ltd, cut backup time and future-proofed its architecture with a $1.5 million storage project.