New CIO for FedEx's Ground-Shipment Unit
FedEx Ground Inc., a $1.9 billion subsidiary of Federal Express Corp. that delivers small packages to businesses via ground shipments, today named Michael V. Hmel as its CIO.
Stories by Linda Rosencrance
FedEx CIO to Retire This Year
When CIO Dennis H. Jones started at FedEx Corp., it was a 2-year-old, $30 million start-up.
World's First Cyber Newscaster Debuts
Ananova, the world's first virtual newscaster, made her online debut yesterday reading a bulletin about a plane crash in the Philippines.
IRS, Other Tax Sites Stand Up to Strain
The U.S. Internal Revenue Service's The Digital Daily and several other popular online tax sites today received high marks from Service Metrics Inc., a Web-site performance measurement firm in Boulder, Colorado.
Analyst Report: More People Filing Taxes Online
With the tax deadline only hours away for most of the country, International Data Corp. in Framingham, Mass., today released research indicating that 30 percent more people are filing their income taxes online this year than last year.
Netscape Users Lose E-Mail
A software glitch that occurred late last month temporarily knocked out service for 2,000 users of Netscape Communications Corp.'s WebMail service.
Thin Clients? Try Thin Servers
IBM Corp. today announced new Netfinity thin servers designed to deliver what the company called the highest computing power per square foot of Intel-based platforms.
VW for B-to-B in tie-up with IBM, i2 & Ariba
Volkswagen AG in Frankfurt yesterday announced that it's teaming up with IBM, i2Technologies and Ariba to create a global business-to-business digital marketplace to order parts, tools and office equipment online.
Oracle Gets Okay to Export Encryption Technology
The U.S. Bureau of Export Administration has given Oracle Corp. the green light to export its Oracle8i database system with Oracle Advanced Security, a strong data encryption technology that was previously available to companies in the U.S. only.
Nortel signs back-office outsourcing deal
Nortel Networks has signed a back-office deal with PricewaterhouseCoopers to provide the firm with business services such as payroll, accounts payable, employee training and employee expense reimbursement, the companies announced last week.
KPMG: Shippers Want Better Service From Carriers
If transportation companies want to stay competitive in the e-commerce arena, they had better improve their business-to-business services and think differently about the way they use technology, according to a recently released study by New York-based KPMG Consulting Inc.
BetaSphere Delivers FedEx Some Customer Feedback
Since launching its Web site in 1994 to make it easier for consumers and businesses to access its services, Federal Express Corp. hasn't slowed down its push to improve customer satisfaction.
Tickets.com Accused of Misrepresentation
Ticketmaster Online-Citysearch is accusing Tickets.com of misrepresenting a federal judge's ruling in a lawsuit filed against Tickets.com by Ticketmaster.
Study: Number of Households Online to Soar to 60%
The number of households connected to the Internet this year will increase to 60 percent, according to a report issued by the Newton, Massachusetts-based Cahners In-Stat Group.
Spectrum to Expand Bill Payment Options
Spectrum EBP LLC, a joint venture between The Chase Manhattan Corp., First Union Corp. and Wells Fargo & Co., has unveiled a technology plan to expand bill payment options for consumers and billers. Spectrum chose Alltel Information Services in Little Rock, Arkansas, and InteliData in Reston, Virginia, to build its service.