Stories by Mark Gibbs

Gibbs' Column: Eric vs The Redmond Baron

Scene 1: Late 1999. In a bunker somewhere near the enemy lines, Wing Commander Eric "Clean Sweep" Schmidt briefs his flight squadron: "OK chaps, this is the big one. That plucky blighter The Redmond Baron is off fighting on a different front against the forces of Colonel Janet (Buster) Reno. So while he's busy, we're going to do a raid on his user base. Any questions, chaps?"

Eric vs. the Redmond Baron

Scene 1: Late 1999. In a bunker somewhere near the enemy lines, Wing Commander Eric "Clean Sweep" Schmidt briefs his flight squadron:

Lipstick on the Monopoly Pigs

In 90 days we will see what the appeals court thinks of Judge Jackson's ruling that Microsoft Corp. should be broken into two companies.

Data Recovery and Coffee Coasters

Earlier, we divided disk problems into three groups: Case 1 - dead drive; Case 2 - you can't get at your data even though everything else seems normal; Case 3 - bizarre noises.

Mangled Mass Storage

Last week Gearhead delved into the convoluted world of the SCSI. What fun it was! With that whole realm of technology still fresh in our minds, let's discuss what to do when your disk drive seems to have joined the choir invisible, to be pushing up the daisies or to be an ex-disk drive.

Crazy and Customers: More Chaos

Customer service is supposed to be your defense against the big, bad world, the thing that stops your company from becoming completely psychotic when flooded with questions that must be answered.

Guest column: Leo and the potential renaissance

The swarthy gentleman slouched in the driver's seat growled, "Get in."
Tony Miranda and I crawled from the watery early morning sunlight into the dim interior of the slightly filthy taxi and as the door closed, our driver gunned it.

No Sound Yet, Just Bingo!

OK, so this week we still won't do the next part of the sound feature Gearhead started a few weeks ago. That was what we had planned to do, but because Gearhead is inexorably joined at the hip to Backspin author Gibbs, Gearhead's computer equipment has been involved in the recent relocation of the Gibbs Institute. As a result, the network is down until the paint dries in the new office, which rather cramps our collective style.

ILOVEYOU Doesn't

Last week we deferred further discussion about audio technology to bring you a burst of spleen and fury. If you were waiting for the continuation of this topic, Gearhead apologizes. Due to a number of inquiries received about the recent Internet worm outbreak, we will defer this topic once more.

On Napster and Shotguns

Well, I see that Metallica is now gunning for its fans as I suggested in my column "Testing Metallica's mettle". Fabulous. I couldn't make this stuff up.

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