Lucent links e-comm, c-centres
Lucent Technologies last week announced its latest customer service offering designed to enable customers real-time interaction with call centre agents while surfing company Web sites.
Stories by Luisa Bustos
Hospital staff get wired with new network
Victoria's Warringal Private Hospital is looking back at four months of improved patient care and staff productivity thanks to a new wireless network. But according to officials, more changes are on the way.
One.Tel selects Lucent to build GSM network
Lucent Technologies is to build the first stage of Australia's fourth national GSM network, telecommunications provider One.Tel has announced.
AAPT demonstrates LMDS technology
AAPT is preparing to make an aggressive attack on Telstra's local call business with the introduction of LMDS (local multi-point distribution service) technology to Australia later this year.
Compaq attacks Internet market
Having capitalised on the PC and server markets, Compaq yesterday announced its assault on the Internet space.
Govt considers tendering USO
In the first step in putting the universal service obligation (USO) out to tender, the federal government announced yesterday it is calling for expressions of interest regarding tendering of the service.
ASX begins industry Y2K test
An industry test to demonstrate year 2000 readiness of the Australian stock market begins today at the Australian Stock Exchange (ASX).
Managed by the ASX, the test involves 10 stockbroking organisations, five institutions, six banks, the ASX, and share registry processor, Computershare.
No Y2K warning bells from telcos yet
The telecommunications industry and its key players appear to have year 2000 projects under control, however the Australian Communications Authority (ACA) says it is not yet time to rest easy.
ACT trials high speed TransAct network
The Australian Capital Territory Electricity and Water Corporation (ACTEW) will this week complete connecting 200 homes to its trial high-speed multimedia network.
HIC upgrades comms and call centres
Faced with year 2000 compliant issues, the Health Insurance Commission (HIC) has upgraded its call centre and office communication operations in a multimillion dollar nationwide project with Alcatel.
Govt blocks USO costs
The federal government yesterday announced the introduction of legislation to cap the Universal Service Obligation (USO) cost at $253.32 million for 1997-98 and next two years.
Lucent picks up Macquarie deal
Macquarie Corporate Telecommunications has selected Lucent Technologies to provide ATM technology for a national data network to be rolled out later this year, officials announced this week.
Telstra privatisation debate heats up
A senate committee report has recommended the federal government proceeds with plans to fully privatise Telstra, despite opposition from industry players, the Democrats and Labor Party.
The release of the report last week coincided with a parliamentary debate into the issue, in which Independent Senator Brian Harradine warned the government he is likely to vote against plans to sell the remaining two-thirds of Telstra.
Y2K OK, but what about other date problems?
We may think of the Y2K problem as happening once every hundred years, but fixing it may be only a short term solution to a long term problem.
Single CDMA standard not possible: Lucent
The prospect of developing a single standard for code division multiple access (CDMA) technology is unlikely, a Lucent Technologies executive told Network World Today yesterday.