Like cyclist Lance Armstrong in the Pyrenees Mountains, IBM's acquisitions strategists have picked up the pace. Just last month the company added application-monitoring software from Cyanea Systems and business intelligence development tools from Alphablox to its nearly $15 billion software division.
As companies begin to scale their radio frequency identification implementations from pilot to production mode, gear brought online for reading wireless tags needs to be on par with corporate network standards.
PeopleSoft and Siebel Systems this week announced upgraded versions of their respective CRM products.
A wireless inventory system that's worked for tracking cattle is winning converts in the retail industry, but it's the suppliers who are getting prodded to adopt radio frequency identification.
A flurry of software makers have upgraded their customer relationship management offerings in recent weeks, including NetIQ, Omniture and Blue Pumpkin Software. The latest is Salesforce.com, which last week announced a new iteration of its hosted CRM service.
Sutter Health put off a major IT initiative for years because it was daunted by the project's complexity. Now, the nonprofit healthcare organization is going forward with its plans to integrate patient data scattered across dozens of different systems.
A key standard for building speech-based telephony applications, VoiceXML 2.0, has received a final nod of approval from the World Wide Web Consortium.
Wal-Mart Stores is the only U.S. retailer that sells Mary-kateandashley One, a new fragrance branded by twin teenage entertainment moguls Mary-Kate and Ashley Olsen. Behind the scenes, fragrance and cosmetics manufacturer Coty depends on a hybrid business-to-business system that combines new standards and old technology -- older than the Olsen twins, in fact -- to keep Wal-Mart's shelves adequately stocked with the fragrance.
The price increase Oracle announced Wednesday betters the vendor's chances of acquiring PeopleSoft -- but two significant obstacles still stand in the way of the deal's success, analysts say.
SAP Monday launched new infrastructure software designed to help companies manage and communicate data captured by wireless inventory tags based on radio frequency identification (RFID) technology.
Two acquisitions announced last week continue the CRM market consolidation that's been going on the last few years and highlight the importance of adding a personal touch to companies' online customer service efforts.
Experts agree online shoppers won't tolerate slow, cumbersome Web sites -- they'll take their business elsewhere.
For Hanover Direct, 2003 has been all about keyword searches.
Database maker InterSystems is expected to unveil integration software this week aimed at making it easier for users to build composite applications that cull data from existing legacy systems.
SAP Tuesday unveiled software aimed at helping companies manage data in heterogeneous IT environments.