Stories by Peter Young

Net usage trends show call price is right: Switkowski

Internet usage trends justify maintaining a 25 cent price tag on untimed local calls, according to Telstra CEO Ziggy Switkowski.
The duration of the average local call in Australia has more than doubled in the past few years to seven minutes from three minutes, he told a Brisbane business luncheon yesterday.

Despite the technology, call centres don't work

I yield to nobody in my admiration of call centre technology. But painful personal experiences are giving rise to deep misgivings about corporate Australia's ability to lock in the benefits of this stuff.

Cover Story: Do you know your rights? A legal guide for IT professionals

IT professionals are finding their path strewn ever more thickly with legal pitfalls.
Unfair dismissal suits, breach of confidence actions, intellectual property disputes, disagreements over bonus amounts, compensation claims generated by projects that have gone sour . . . the list goes ominously on.

ISPs need to curb number appetites

Internet numeric addresses are being gobbled up at an alarming rate in Australia and Asia, warns the head of the registry body that manages them.

Computers need a safety check: Caelli

Information security guru, Bill Caelli yesterday urged the Australian government to stress-test new computer models for security flaws in the same way safety councils crash test new cars.

Net content bill fails to appease industry

Key amendments to new legislation aimed at censoring the Internet have removed much of its sting as far as Internet businesses are concerned.
That is the view in influential sectors of the ISP industry although the Internet content legislation passed last week continues to provoke outrage among civil libertarians and many small ISP operators.

Optical Net expert brings good news, and bad

A Canadian expert working on the world's first national optical Internet is coming to Australia with good news and bad news for researchers looking enviously at its 40Gbit capacity.
The good news is an advanced optical network can be built using off-the-shelf commercial equipment such as Nortel optical multiplexers and Cisco GSR 12000 routers with high-speed optical interfaces.

Dull Web sites turn off hot- shot recruits

Companies hunting for hotshot young IT staff, be warned! If your corporate Web site looks stodgy, your star candidate probably won't bother turning up for the interview. That's because topping up salary packages with toys, training and stock options is only part of the recruiting game these days.

Critic slams remote telco policy

The $70 million earmarked for regional electronic transaction centres in the federal budget fails to address regional Australia's underlying telecommunications problem, critics claim.

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