Stories by Juan Carlos Perez

Viacom chooses IBM for outsourcing deal

Global media giant Viacom Inc. will outsource its help desk, data center and call center operations in the United States to IBM Corp. in an attempt to save money and achieve more uniformity in its IT platform support.

Interview: Exec: MS serious about security

Neil Charney, director of Microsoft's .Net Platform Strategy Group, talked to the IDG News Service on Wednesday about a variety of topics related to Microsoft's .Net architecture for Web services, including security, application development, the recasting of Hailstorm and the criticism that .Net will lock users into using Microsoft software. He spoke by phone from Microsoft's Latin America Enterprise Solutions Conference 2002 in Boca Raton, Florida. Below are excerpts from the conversation.

EDS wins $200 million outsourcing contract

Baylor Health Care System will outsource most of its billing and collection tasks to EDS, a move the health care provider expects will shave between 10 percent and 15 percent off its administrative costs, allow it to focus more on its core business and improve patient service.

Windows .Net Server now due in mid-2003

The middle of next year is Microsoft Corp.'s latest target release date for its new server operating system, called Windows .Net Server, as the company focuses on the product's security, a Microsoft official said Wednesday.

EDS exceeds Q1 expectations by a penny

IT services provider Electronic Data Systems (EDS) on Monday slightly exceeded analysts' expectations for its earnings per share in its first fiscal quarter, ended March 31, 2002, despite what it called a "challenging" environment in the economy and the IT services market.

Accenture improves insurance software

Accenture has enhanced with new functionality and support for additional languages and currencies a Web-based software package for handling property and casualty insurance claims.

IBM snags $563M services contract

Financial services firm Manulife Financial has awarded IBM Corp.'s services unit a 10-year, US$563 million outsourcing contract to manage its IT infrastructure in Canada and the U.S.

Accenture, Tibco partner for Oracle apps services

IT services provider Accenture and Tibco Sofware have formed a global alliance to offer services and software to users that need help integrating disparate enterprise applications, the companies announced Monday.

Arthur Andersen axes 7,000 jobs

Arthur Andersen LLP will lay off about 7,000 employees, or just over a quarter of its workforce of 26,000, as the company continues struggling to survive its role in the Enron Corp. scandal.

StorageTek, EDS extend $300M outsourcing deal

Storage Technology (StorageTek) has decided to extend and expand an outsourcing contract with Electronic Data Systems (EDS) for 10 more years at a value of US$300 million, the companies announced Monday.

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