Information lifecycle management is about getting intimate with corporate data and giving it a value from start to finish. Siobhan McBride looks at how organizations are coming to grips with the strategy
Stories by Siobhan McBride
Mitsubishi Motors Australia has outsourced infrastructure services in a five-year, multimillion-dollar deal.
Demand for outsourcing services continues to rise, but so do the problems. It all begins when outsourcing providers send in the A Team to ink the deal, and when the transition is complete customers are often left with the F Troop.
As IT projects get bigger in size and scope and average budgets surpassing the $1 million mark companies are adopting more elements of project management.
The US Securities and Exchange Commission (SEC) last week issued new guidelines under the Sarbanes-Oxley Act (SOX) effectively changing the goal posts mid-game.
With enterprise data set to multiply 10 times over the next five years, the only companies likely to succeed in this new environment are those with a granular grasp of their business.
While it may be delivering on its promise of better customer service and cost controls, the latest acronym in the industry, ITIL for the Information Technology Infrastructure Library is all about processes and the key to making it work, according to Siobhan McBride, is training
Australian employees at IBM chose to forgo a global day of action by workers and unions on Monday.
Microsoft says organizations can cut one in five face-to-face meetings simply by embracing its real-time collaboration concept.
Customer relationship management is still misunderstood in typical small-to-medium sized business in Australia with many organizations still struggling to use it effectively.
Hewlett-Packard (HP) has laid off nearly 2000 employees worldwide in recent months but there have been no job losses in Australia.
Business agendas often override the IT manager's ability to favour user preferences when designing a new project, according to Karl Davies, professional services director of interactive agency Different.
Kaz has announced it has won a $4.3 million managed IT services contract with Western Power.
Australia's rate of software piracy continues to remain high relative to other developed countries and shows no sign of falling.
Organizations are finding IT too difficult to measure, with only a minority of enterprises having formal mechanisms to measure the benefits of IT, according to a recent survey.