I wanted to write a column on the recently agreed to Directory Enabled Network (DEN) initiative, but deadlines got in the way. Instead, let me announce the beginning of the Year 2000 silly season.
Here's your problem: You've been wanting to buy desktop systems management software that includes automated inventory, documentation and a remote-control system. Somehow, though, you can't convince your boss that this is a good idea, so you're left to trudge from desk to desk to gather configuration information, always a few steps behind.