NSW Government iCare claim platform cost $360M
A bespoke platform to power the NSW Government's recently-merged insurance provider has cost $360 million dollars, a recent committee revealed.
A bespoke platform to power the NSW Government's recently-merged insurance provider has cost $360 million dollars, a recent committee revealed.
BaptistCare is increasingly shifting away from paper-based processes and manual handling of data, with MuleSoft’s integration platform helping provide the scaffolding for its embrace of customer-facing web apps that can feed directly into line of business systems.
For all the potential benefits artificial intelligence (AI) promises—from automating business processes to deriving insights from massive data sets—it’s still a challenge for most enterprises to bring to life.
IP Australia's digital transformation program has helped cut contact centre costs by two-thirds, and some 38 per cent of enquiries are now deal with by virtual assistants.
When Salesforce announced in March its plan to acquire API platform developer MuleSoft for US$6.5 billion it said there was potential to turn MuleSoft (estimated FY18 sales $415 million) into a $10 billion business.
As application development increasingly hooks into outside services, tools to manage all those APIs are sprouting up