Unified Communications News, Features, and Interviews

• Cisco adds AI transcription to Webex Meetings

  Integration of Voicea tech to Cisco’s videoconferencing platform enables automated recording and transcriptions of meetings.

• How Slack helps Iress innovate and ship code

  Slack’s communications platform has played a key role in helping Australian-headquartered financial software publisher Iress promote collaboration among its geographically dispersed workforce. However, it is also central to the build pipelines of Iress’ developers as well as playing a key role when it comes to the ops.

• Cisco to bring voice transcription to Webex with Voicea buy

  The Voicea acquisition is part of a “cognitive collaboration” initiative as Cisco revamps its collaboration software and eyes new AI capabilities.

• Zoom fixes webcam flaw for Macs, but security concerns linger

  The desktop chat app firm this week came under fire for moving slowly to close a potential security flaw affecting macOS users.

• After IPO launch, Slack looks for even faster enterprise growth

  With Slack now officially listed on the NYSE, the collaboration software vendor finds itself at a crossroads: after five years of rapid growth.

• Slack stock surges at debut, values company at more than US$23 billion

  Shares of Slack Technologies Inc, the fast-growing workplace messaging and communication platform, soared nearly 50 per cent in their public trading debut on Thursday, valuing the company at more than US$23 billion.

• Home Affairs seeks to tackle hodgepodge UC

  Home Affairs is seeking to rationalise its unified communications platforms as part of a broader strategy to streamline technology at the mega-department.

• Follow these tips to enhance your Google Hangouts experience

  Google Hangouts is a communication tool developed by Google that allows individual users to keep in touch via video calls, voice calls or text chats.

• Five takeaways from Slack's IPO filing

  Hot enterprise collaboration software maker Slack has filed its S-1 to go public today, giving our first real insight into its financials and market anxieties.

• Cisco Webex gets AI updates to simplify meetings

  Cisco’s new head of collaboration, Amy Chang, touts plans to streamline the Webex video and voice conference experience for users.

• Cisco spreads AI across WebEx meetings

  Cisco WebEx has rolled out a package of AI-based features designed to make business meetings more efficient and intuitive.

• As Teams turns two, Microsoft adds compliance and meeting features

  More than 500,000 organisations have now deployed the collaboration and communication application. ‘Microsoft is killing it with Teams,’ says one bullish analyst.

• IoT botnets target enterprise video conferencing systems

  WootCloud researchers discover an internet of things botnet based on Mirai that exploits Polycom video conferencing systems. Polycom has issued an advisory and best practices for mitigating the risk.

• Apple fixes FaceTime privacy bug amid issue update

  Apple has fixed a privacy flaw in its group video chat software and plans to improve how it handles reports of software bugs.

• WhatsApp limits users to five text forwards to curb rumours

  Facebook's WhatsApp is limiting worldwide the number of times a user can forward a message to five, starting on Monday, as the popular messaging service looks to fight "misinformation and rumors", company executives have revealed.

• Imagining the future of Australian health care

  Between 2015-16, 10.6 million hospitalisations occurred in Australian public and private hospitals. In the same period, 712,000 patients were admitted to public hospitals from elective surgery waiting lists, only half were admitted within 37 days.

• Facebook opens Workplace Chat to multi-company groups

  The expanded Workplace chat function is designed to improve collaboration between workers at separate organizations.

• MyNetFone picks up Inabox wholesale businesses

  The directors of Inabox have unanimously recommended that its shareholders accept an offer from MyNetFone that will see MNF Group acquire all of Inabox’s operating subsidiaries.

• 12 top Slack tips to up your productivity game

  For knowledge workers all around the world, Slack is the collaboration hub that helps people work together as easily online as they do in person.

• Atlassian’s tips on embracing open work practices

  'Collaboration' has reached buzzword-status in many offices today, with an increasing number of organisations pondering how to break down the knowledge silos stagnating within different departments, and boost innovation and productivity in the process.

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