Government commits to funding ACCAN
The government has announced it will continue to fund the Australian Communications Consumer Action Network (ACCAN) following a review of consumer representation on telecommunications issues.
The government has announced it will continue to fund the Australian Communications Consumer Action Network (ACCAN) following a review of consumer representation on telecommunications issues.
The Australian Communications Consumer Action Network has called on the federal government to support an independent broadband monitoring program that will assess the performance delivered to end users by ISPs.
The Australian Communications Consumer Action Network (ACCAN) is concerned that some consumers may be waiting up to five years for adequate broadband services as they are not in areas on the nbn’s three year rollout plan.
The Australian Communications Consumer Action Network (ACCAN) has argued that consumers shouldn’t have to pay $25 to challenge a false claim made by a copyright holder as it is a “fine by stealth.”
Vodafone, TPG and 10 other mobile telcos are still charging for calls to 1800 numbers despite a telco industry pledge to make these calls free by 1 January.
Australia must set an ambitious broadband policy for the next fifteen years, a coalition representing consumers, small businesses, regional areas and competitive telcos has urged.
The government’s decision to make Do Not Call registrations indefinite has received plaudits from the Australian Communications Consumer Action Network (ACCAN).
It’s time for the Triple Zero emergency phone number to accept more than voice calls, according to industry and consumer advocates who made submissions to the review of the national Triple Zero (000) operator.
A government proposal to reduce privacy regulations on telecom carriers has met with resistance from the Australian Communications Consumer Action Network (ACCAN).
The Australian Communications Consumer Action Network is concerned about the number of telecommunications-related complaints in current NBN rollout sites.
Telstra will stop using CAPTCHA tests after deciding they are not sufficiently accessible to people with disabilities.
Telcos are improving but still face too many customer complaints, according to the Australian Communications Consumer Action Network (ACCAN).
The Communications Alliance and the Australian Mobile Telecommunications Association (AMTA) have said accessibility legislation may not be necessary to remove barriers to technology for people with disabilities.
Senator Kate Lundy supports legislation requiring minimum accessibility standards for content and communications services.
Australia’s telecom regulator has responded to criticisms that it is not tough on telcos who do not comply with the Telecommunications Consumer Protection (TCP) code.