Avaya - News, Features, and Slideshows


  • Santa and NORAD: Microsoft nicer than Google this year

    Google apparently hasn't been naughty in Santa's eyes, but Microsoft must have been pretty nice. NORAD, the North American Aerospace Defense Command, will switch from using Google Maps to Bing Maps to track Santa Claus on his Christmas Eve trip around the world.

  • Avaya looks to next generation video conferencing

    Following up on its purchase earlier this year of video optimisation company, Radvision, Avaya has announced enhancements to its Aura and Flare unified communications (UC) platforms that could signal the company's move into next generation videoconferencing for the enterprise.

  • Avaya virtualizes UC Aura platform

    Catching up with many of the other unified communications vendors, Avaya today announced that its Aura platform now can be virtualized.

  • Salmat to implement Avaya call centre technology

    Australian call centre provider, Salmat (ASX: SLM), has signed a five-year deal with Avaya for an undisclosed sum to implement a communications platform across its Australian and New Zealand operations designed to improve customer call resolution.

  • Wall Street Beat: Tech mergers cover range of IT

    Steve Jobs' death raised question about directions in technology this week while worries about the economy continue to put downward pressure on tech stocks, but for much of the industry it's been business as usual, especially for mergers and acquisitions.

  • 5 things you need to know about videoconferencing

    Your office is now optional. A recent study from Infonetics Research projects that enterprises will spend $5 billion on videoconferencing and telepresence by 2015. To accommodate the need for instant connectivity and information sharing at the office, CIOs need to coordinate IT investments with physical space. Vendors like Polycom and Steelcase are teaming up to integrate audio, video and file sharing using multiple ports and display screens at office meeting tables.