Department of Human Services plans next generation of virtual assistants
The Department of Human Services has revealed its plans for a next generation of virtual assistants.
The Department of Human Services has revealed its plans for a next generation of virtual assistants.
The Department of Human Services (DHS) has issued around 165 individuals with new Medicare numbers as a precaution following the darknet ‘Medicare Machine’ scandal.
The government’s myGov digital service portal has been the subject of a largely positive audit, despite the project costing more than estimated and its benefits being difficult to quantify.
The Department of Immigration and Border Protection (DIBP) has “no date” for when it will be compliant with the government’s mandatory ‘Top Four’ cyber security mitigation strategies.
The Department of Human Services’ controversial ‘robo-debt’ system lacks usability and transparency, according to a Commonwealth ombudsman’s report released today.
The cyber resilience of the Australian Taxation Office (ATO), Department of Human Services and Department of Immigration and Border Protection is set to be scrutinised as part of a joint committee inquiry.
Labor has taken aim at the government over problems afflicting Department of Human Services IT systems.
The Department of Human Services has released a request for expressions of interest (EOI) from the IT industry to design and construct a new Centrelink payment system.
A new data centre has been opened in Fyshwick, Canberra which will be shared by federal government agencies including the Department of Human Services (DHS).
The Community and Public Sector Union (CPSU) fears up to 7000 call centre jobs across Australia are at risk following the Department of Human Services’ (DHS) decision to outsource Medicare and Centrelink call centre work to Telstra.
The Department of Human Services (DHS) has tendered for testing and network infrastructure to benchmark and validate changes to its data centre to support the integration of Centrelink, Medicare and CRS Australia.
The Department of Human Services (DHS) is striving to improve its customer service through the use of big data analytics.
The National Commission of Audit has recommended the Government dump a 30-year old Income Security Integrated System used by state and federal government agencies to calculate and administer $400 million in social welfare payments each day.
An audit of Medicare's customer database has found a small number of cases of 'intertwined' customer records where two people's records have been combined, giving rise to "privacy and clinical safety risks", according to an auditor-general report tabled today.
The federal government’s Department of Human Services (DHS) is set to replace a core system that processes around $3.2 billion in transactions each year to provide financial support to 1.2 million children.