Retail services provider (RSP) Dodo has told the Australian Competition and Consumer Commission (ACCC) it will fork out around $360,000 to refund customers over claims the telco made relating to entry-level NBN services.
Vocus, whose brands include iPrimus, Dodo and Commander, will compensate a number of its fibre to the node (FTTN) and fibre to the basement (FTTB) customers who were sold NBN services with maximum speeds that their lines were not capable of achieving.
Vocus says it has been reviewing its NBN services since the Australian Competition and Consumer Commission issued guidance on retail service providers’ marketing of broadband speeds on the National Broadband Network.
Network analytics startup Saisei, of which Dodo founder Larry Kestelman is the largest shareholder, has been recognised as a ‘Big50 Startup’ in the US.
TPG delivered the fastest average broadband speeds to Australian Netflix subscribers in August.