Retail services provider (RSP) Dodo has told the Australian Competition and Consumer Commission (ACCC) it will fork out around $360,000 to refund customers over claims the telco made relating to entry-level NBN services.
Vocus, whose brands include iPrimus, Dodo and Commander, will compensate a number of its fibre to the node (FTTN) and fibre to the basement (FTTB) customers who were sold NBN services with maximum speeds that their lines were not capable of achieving.
Vocus says it has been reviewing its NBN services since the Australian Competition and Consumer Commission issued guidance on retail service providers’ marketing of broadband speeds on the National Broadband Network.
Network analytics startup Saisei, of which Dodo founder Larry Kestelman is the largest shareholder, has been recognised as a ‘Big50 Startup’ in the US.
TPG delivered the fastest average broadband speeds to Australian Netflix subscribers in August.
In July, customers of ISP iiNet enjoyed the fastest average speeds in Australia when viewing Netflix content, according to the updated ranking released by the video-streaming goliath.
TPG has taken top spot in Netflix's inaugural comparison of the Internet speeds achieved by the streaming service's Australian customers.
M2 Group can lower prices of its Commander small business plans without reducing margins when customers transition to the National Broadband Network (NBN), according to M2 Group CEO Geoff Horth.
M2 Group has added more than 50,000 new customers for its telecom services despite a decline in its mobile business.
Internet service provider Dodo failed to let customers of its fixed broadband services know that they were approaching their monthly quota limits for data, an Australian Communications and Media Authority investigation has found. As a result, thousands of customers incurred excess usage charges without first receiving a warning.
M2 may make up to 150 people redundant, the company announced this morning. In a statement issued to the ASX the company said that it had identified "role duplication" brought about by acquisitions.
The acquisition of Dodo led to strong revenue growth for M2 Group in the first half of the financial year, according to the telco’s financial results released today.
Internet service provider Dodo, which was purchased by M2 Telecommunications earlier this year, has taken the wraps off its consumer-oriented National Broadband Network plans.
Dodo has adjusted marketing and its range of energy and telecom services over the last three years based on insights learned from a business intelligence (BI) platform, according to M2 Telecommunications consumer director, Boris Rozenvasser.
M2 Telecommunications revenue has jumped 73 per cent to $681 million, while net profit rose 33 per cent to $44.1 million for the full year ending 30 June, 2013.