Aussie cloud contact centre market worth $6.1m
The Australian cloud contact centre market generated revenues of $6.1 million in 2014 due to increased cloud adoption by small and medium businesses according to Frost & Sullivan.
The Australian cloud contact centre market generated revenues of $6.1 million in 2014 due to increased cloud adoption by small and medium businesses according to Frost & Sullivan.
The Australian outsourced data centre market will peak in 2015 as the rate of data centre capacity entering the market slows down and customers migrate their co-location services to the cloud according to a new report.
A hiring shortfall due to an insufficient pool of suitable candidates is affecting the global cyber security industry according to a survey by (ISC)2 and Frost & Sullivan.
The managed security services market in Australia and New Zealand is tipped to reach revenues of $1,609.4 million in 2019 as more businesses turn to external security professionals for help, according to Frost & Sullivan.
IT workers are increasingly introducing new devices into the enterprise, posing a challenge to information security professionals and potentially putting the security of organisations at risk in coming years, according to a new study by Frost and Sullivan.
An “explosion” of video services and mobile computing applications are set to maximise demand on data centres in 2011, according to analyst firm Frost and Sullivan.
A lack of standardisation and concern over choosing the most appropriate technology are holding Australia's smart grid market back, according to new research from Frost & Sullivan.
The IT community is now strongly focusing on the impact of cloud computing on their businesses. This can largely be explained by the fact that the rapid growth in the use of cloud services in recent years massively disrupts traditional IT delivery models.
Multi-tenancy is the most important aspect of cloud computing, according to Salesforce.com platform sales engineer, Clayton Brown.
Australian Internet Service Providers (ISPs) and telecommunication carriers have shrugged off any notion that free Voice over Internet Protocol (VoIP) services such as Skype are threatening their businesses.
Growth in the data centre co-location and managed hosting services market will continue in the double digits through to 2011, driven by strong demand and low supply, according to Frost & Sullivan.
The Australian unified communications market reached a record high in 2008 with an estimated value of $608.7 million, according to research firm Frost & Sullivan.