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  • IT tier-level support, chargebacks, called wasteful

    ORLANDO -- With their budgets seeing little increase, IT managers are being urged by Gartner Inc. to reexamine many of their long-followed IT practices and then, quite simply, <a href="http://www.computerworld.com/s/article/9220914/Expecting_a_recession_Gartner_urges_creative_destruction_">kill them</a> .

  • Oracle's Exadata means changes for DBAs

    Oracle's Exadata database machine can deliver the performance improvements the vendor claims, but also demands that IT shops and database administrators undergo a shift in thinking as well as attain new skills, a number of experts said this week at the OpenWorld conference in San Francisco.

  • Business paper use remains high

    Businesses aren't rushing to create paperless offices; in fact, some are relying on paper documents more than ever, according to a new study by CompTIA.

  • HP offers integrated management for IT services

    In what the company describes as a premium service, Hewlett-Packard is offering to help the world's largest organizations impose some discipline on how they manage their multitude of IT service contracts.

  • China's IT outsourcing firms aim to move up the value chain

    Microsoft, IBM and other multinational companies have long been customers for VanceInfo, one of China's largest IT outsourcing firms. With more than 11,000 employees, VanceInfo leverages China's low-cost work force to develop products and enterprise software for many of its clients.

  • IBM boosts services arm with research help

    Hoping to boost its services offerings, IBM is assigning 200 of its researchers to the help the company manage its customers' business systems with more scientific precision.

  • Office 365 arrives to flat IT spending

    Microsoft is pitching its cloud-based Office 365 as a less costly alternative for IT budgets, assuming IT managers can find money in their budgets for a migration.

  • Oracle Fusion Applications pricing revealed

    Oracle has quietly revealed pricing information for its long-awaited Fusion Applications, suggesting the software may now be generally available or will be soon following a six-year development process.

  • How to argue with the CEO -- and win

    Arguments with the CEO are an inevitable aspect of the CIO role, whether they're knock-down-drag-out battles or civil attempts to persuade the CEO on IT matters of importance. They arise in large part from CIOs' inability to communicate on the CEO's level and from CIOs' and CEO's diverging views on how best to spend the company's money.

  • Midmarket CIOs have analytics on the brain

    Implementing business analytics has risen to the top of midmarket CIOs' to-do lists, according to a new IBM study announced Friday during an event in Waltham, Massachusetts.

  • FAQ: SAP's HANA in-memory computing platform

    This week's SAP Sapphire Now conference marked about a year since the company launched its HANA (High Performance Analytic Appliance) in-memory computing platform. Since then, SAP has done its best to keep HANA in the news, bringing products and partnerships to market quickly and announcing many future plans.

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