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News about IT support

  • Telstra unveils new tech support service for small businesses

    Telstra small business customers will be able to subscribe to a service the company says is akin to having an “on-call IT team” to provide phone and online support. The 24/7 tech advice and support service is dubbed ‘Telstra Platinum for Business’.

  • Telstra takes stake in IT support platform provider

    Telstra Ventures today announced it had made a “strategic” investment in US-based company Boomtown, which provides an app that allows IT support and training to be delivered via live chat or video.

  • Can BYOD lift the IT support burden?

    BYOD is kaizen. The three or four of you who completely understand what I just said will have to forgive me while I explain myself to the others.

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