Customer care the industry difference: Macquarie Telecom
Macquarie Telecom is looking to shift its attention away from competitive infrastructure and towards customer care, according to chief executive officer, David Tudehope.
Macquarie Telecom is looking to shift its attention away from competitive infrastructure and towards customer care, according to chief executive officer, David Tudehope.
Communications Minister Stephen Conroy has told press at the launch of a new $5 million Macquarie Telecom call centre that he doesn't consider information technology to be part of his portfolio.
The hosting division of ASX-listed Macquarie Telecom (ASX: MAQ) has singled out the National Broadband Network (NBN) as its biggest business opportunity over the next few years.
If the level of industry feedback on the Federal Government’s measures to increase accountability and transparency for Refused Classification (RC) material is anything to go by, then it’s safe to say ISPs have effectively chosen to filter out the exercise as a waste of time.
Macquarie Telecom has appointed Dinusha Koggalahewa as its new Data Facilities Manager as the company moves to expand its hosting services and improve the technical skills of its team. Managing director of hosting at Macquarie Telecom, Aidan Tudehope, said Koggalahew offered the right mix of technical and hosting services management skills.
Growth in its hosting business has helped Macquarie Telecom record a net profit after tax for continuing operations of $4.8 million for the six months ended 31 December 2009, up 67.5 per cent year on year.
Will recoup quarter of million dollars over three years through new storage and automation tools
The largest dust storm in recorded history hitting much of the east coast of Australia yesterday, but data centre providers are reporting customer servers have come through unscathed.
Australian Internet service providers (ISPs) have lauded the announcement by the federal government that it will establish a new company to build the National Broadband Network (NBN).