UBank uses IBM’s Watson for home loans chatbot
NAB subsidiary UBank has launched what it claims is Australia’s first AI chatbot for home loans.
NAB subsidiary UBank has launched what it claims is Australia’s first AI chatbot for home loans.
NAB’s chief customer officer, consumer banking and wealth, Andrew Hagger, says the bank will conduct a “thorough review” to “identify and prevent future disruptions” in the wake of a series of system outages that affected a range of its services.
NAB has suffered its third round of service outages in the space of a week, with the bank suffering problems with its Internet banking platform and payment processing.
NAB has confirmed that it has been struck by a new round of technology problems.
NAB says it is making progress restoring services after system outages took down a number of the bank’s services and affected payment processing.