Nigel Dews - News, Features, and Slideshows

News

• ACMA issues Vodafone with TCP Code directions

  The Australian Communications and Media Authority (ACMA) provided directions for Vodafone and Vodafone Network to comply with the Telecommunications Consumer Protections Code (TCP Code).

• VHA looks to NBN trials for network improvements

  Vodafone Hutchison Australia (VHA) has announced plans to join mainland trials of the National Broadband Network (NBN) in Armidale, NSW to improve the performance of the network.

• VHA network struggles result in churn spike for Hutchison

  Continued struggles in the joint networks of Vodafone Hutchison Australia (VHA) led to increased churn levels away from the operators during the last quarter of 2010, Hutchison Telecommunications Australia (ASX:HTS) has reported in its full year results.
  

• Vodafone comes clean with network, service update

  Following a spate of complaints about its service levels and security standards, mobile carrier Vodafone has issued a statement of its ongoing engineering work and commitment to customers.
  

• Vodafone fires employees in wake of security breach

  Vodafone has terminated a number of employees in the wake of its investigation into the alleged leaking of customer data at the weekend week. The telco has also confirmed NSW Police is investigating the issue.

• VHA CEO issues 3G apology

  Vodafone Hutchison Australia (ASX: VHA) has apologised to customers for recent problems with its 3G network upgrade.