omni-channel retailing - News, Features, and Slideshows

News

• Neiman Marcus wants to merge the online and in-store shopping experience

  High-end department store Neiman Marcus wants to improve more than its customer online buying experience. The company is working to use technology to merge its online and brick-and-mortar efforts.

• Faced with tech changes, retailers eye the need for innovation

  Retailers who have avoided spending money on R&D are gong to need guidance to keep up with the changes technology is bringing to their industry.

• Hallmark's new eCard mobile app hopes to target 'soulless' interactions

  Hallmark, one of the world's oldest and best-known greeting card companies, launched its first Hallmark eCard app for the iPhone and iPad on Thursday.