BlackBerry users around the world have been impacted this week with service outages. RIM has offered an explanation of the problem, and it has apologized, but it is going to take more than a simple "We're sorry" for RIM to regain the faith of loyal customers.
BlackBerry service is fully restored for 70 million customers worldwide after three days of outages, Research in Motion announced today.
Research in Motion founder and Co-CEO Mike Lazaridis today <a href="http://www.computerworld.com/s/article/9220798/RIM_BlackBerry_email_back_Messenger_online_">http://www.computerworld.com/s/article/9220798/RIM_BlackBerry_email_back_Messenger_online_</a> to millions of customers hit by three days of global BlackBerry service outages.
Research In Motion's president and co-CEO apologized to users Thursday for the service outages on the Blackberry network since Monday across a large swath of countries including the U.S. and Canada.
Research In Motion reported late Wednesday that email was operating, and BlackBerry Messenger (BBM) traffic was online and passing successfully in all regions where its service was previously affected.
Research In Motion (RIM) has announced Tag, a feature that will allow users of some BlackBerry phones to share contact information, documents and multimedia content by tapping their BlackBerry smartphones together, the company said on Sunday.
Research In Motion confirmed on Friday that it has agreed to acquire NewBay Software, a provider of software to help mobile operators and device makers deliver content and services.
Android smartphone users in the U.S. grew to an even greater share in comScore's latest ranking, hitting 43.7%, while iPhone users grew slightly to 27.3%.
Tablets and smartphones have shaken up the computing world. Their impact may be most profound for Nokia and Research In Motion (RIM), two pioneers in wireless communications that are now scrambling to adjust to relative newcomers such as Apple and Google.
Amazon compromised on several hardware features of its Kindle Fire to deliver the most affordable mainstream 7-inch media tablet. Arriving on November 15 for $199, the Kindle Fire will enter a crowded market dominated by Apple's iPad.
Tech stocks rose along with major indexes this week as central banks came up with a plan to ease market fears about European sovereign debt, and as key IT players including Microsoft, Intel, and Cisco held conferences for developers, users and analysts.
PlayBook shipments dropped in half for Research In Motion during its second quarter, which also saw revenue continue to plummet.
Android tablets are losing ground to new entrants, including the much-criticized Research In Motion PlayBook and even the discontinued Hewlett-Packard TouchPad, IDC reported in its second quarter report on tablet and ebook sales.
Dolby Laboratories said Monday that Research In Motion has agreed to license audio technologies that were at the center of two lawsuits filed by Dolby against the Canadian smartphones and tablets company.
Google's Android OS continues to gain on both Apple iOS and Research In Motion's BlackBerry platform in the growing US smartphone market, but often stodgy RIM is on the wish lists of some cutting-edge buyers, according to the Nielsen research company.