Q&A: Realestate.com.au's IT service delivery manager
Damian Fasciani talks about moving to the Cloud, the consumerisation of IT, and how the REA has taken a leaf out of Apple's book.
Damian Fasciani talks about moving to the Cloud, the consumerisation of IT, and how the REA has taken a leaf out of Apple's book.
Construction company Hyundai Construction Equipment Australia (HCEA) has moved from using Excel spreadsheets for client management to implementing a customer relationship management (CRM) system.
After launching Zendesk's Asia Pacific head office in Melbourne this week, new managing director Michael Hansen says that Cloud, customer service and mobility are important for startups to succeed.
Demand for Cloud services and more data centre space across the Tasman has proved profitable for IBM with an $NZ80 million ($AU63.5 million) data centre opened at Highbrook Business Park in Auckland, New Zealand.
Less than six months after launching into the Canberra data centre market, Verizon Business has announced plans to expand its federal government business off the back of stronger than expected demand for its cloud services offering.
Hot Topic, a large mall and web-based specialty retailer needed to reward and communicate with their customers. This report looks at how they launch a customer loyalty program that helped them gain insights, interests, habits, trends, buying behaviour and exceeded all expectations.