services - News, Features, and Slideshows

• IT pros need to weigh in on that ‘sassy’ security model

  SASE model developed by Gartner ties into SD-WAN, edge computing and SD-Branch, so it warrants attention from networking teams.

• Tokita’s dream: Incoming president’s plan to transform Fujitsu’s fortunes

  ​‘Turning Dreams into Reality’ read the big screen behind Takahito Tokita, Fujitsu’s soon-to-be president, at the company’s annual forum in Tokyo.

• Gartner: Reduce WAN costs using consumer internet services

  ​There’s a shift in Australia at the moment away from organisations using high-end, expensive MPLS network services from the big providers, towards consumer grade internet services for enterprise WAN connectivity.

• Your car's a weather station on wheels with new HPE, Continental blockchain platform

  A blockchain-based 'data monetisation platform' being launched by Hewlett Packard Enterprise (HPE) and automotive manufacturing firm Continental, could see vehicles become mobile weather stations and drivers receive cash-back for sharing their data.

• Werner Vogels on the rise and rise of AWS in Australia

  The customers around the table are gushing in their praise for Amazon CTO Werner Vogels. One puts his arm round the Dutchman’s broad shoulders to pose for a selfie: “If that’s ok? I’ve got to get one.”

• With H-1B visa, diversity doesn't apply

  Apple says workforce diversity "inspires creativity and innovation," but one of Apple's major contractors, Infosys, is far from diverse.

• So Cal Edison's path to the center of the H-1B debate

  Southern California Edison was known for good pay and benefits before it began laying off IT workers and <a href="http://www.computerworld.com/article/2879083/southern-california-edison-it-workers-beyond-furious-over-h-1b-replacements.html">replacing them with H-1B visa holders</a>.

• Displaced IT workers are being silenced

  A major problem with the H-1B debate is the absence of displaced IT workers in news media accounts. Much of the reporting is one-sided -- and there's a reason for this.

• Room to grow: Tips for data center capacity planning

  Capacity planning needs to provide answers to two questions: What are you going to need to buy in the coming year? And when are you going to need to buy it?

• Hypocrisy and connections help IT outsourcing firms

  The liberal group Center for American Progress (CAP) advocates restricting the use of H-1B visas by offshore outsourcing firms. Its recommendations are designed to get offshore firms to hire more U.S. workers and curb their ability to move jobs offshore.

Whitepapers about services

• 

  Taking the pain out of supporting diverse technologies

  In this report, UXC Connect’s Steve Saunders describes a real-life case study where a major services organisation overcame the challenge of managing diversity across multiple locations, user expectations and technology environments. • For historical reasons, many large organisations put more effort into support than they should • A common challenge is managing diversity by creating commonality across multiple locations, user expectations and technology environments • The solution involves centralised remote management and standardised technical support and maintenance arrangements

• 

  Creating a Superior CX Online

• 

  2013 Trends to Watch: Cloud Services

• 

  The Value of Social Data